At MAYA, we strive to deliver your orders safely and promptly.
Order Processing
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the
next working day.
Delivery Timelines
Estimated delivery times:
Metro Cities: 3–7 business days
Other Locations: 5–10 business days
Remote Areas: Delivery times may vary
Delivery timelines are estimates and may be affected by factors beyond our
control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout.
Promotional offers for free shipping may be announced from time to time.
Order Tracking
Once your order is shipped, tracking details will be shared through email,
SMS, or WhatsApp.
Delivery Issues
If your package appears damaged upon delivery, please notify us immediately
and share photographs for assistance.
Incorrect Address
Customers are responsible for providing accurate delivery information.
MAYA shall not be responsible for delays or losses arising from incorrect
addresses.
